Payment Policy – Digixcity

Effective Date: May 12, 2025

At Digixcity, we strive to offer a smooth, secure, and transparent shopping experience for all our valued customers. This Payment Policy outlines the accepted payment methods, processing times, billing details, and related terms for all purchases made through our website or in-store. Please read this policy carefully before placing your order.

1. Accepted Payment Methods

To provide flexibility and convenience, Digixcity accepts the following payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Google Pay / Apple Pay

  • Bank Transfers (for bulk and custom orders – contact us for instructions)

  • Buy Now, Pay Later services (available through select providers, where applicable)

All transactions are processed in USD unless otherwise specified during checkout.

2. Payment Security

We prioritize the security of your financial information. All payment transactions are encrypted using SSL (Secure Socket Layer) technology to ensure your data is protected. We do not store your credit card details on our servers after the transaction is complete.

Digixcity partners only with PCI-DSS compliant payment gateways to ensure the highest standards of payment security.

3. Order Processing & Payment Confirmation

  • Immediate Payment Required: Orders will only be processed once full payment is received and confirmed.

  • After successful payment, you will receive an order confirmation email with a summary of your purchase and receipt.

  • If payment fails or is declined, your order will not be processed. You may attempt to pay again or contact us for support.

4. Taxes and Additional Fees

  • All product prices are displayed exclusive of applicable taxes. Taxes (if any) will be calculated at checkout based on your shipping address.

  • Digixcity is not responsible for any customs duties, import taxes, or international transaction fees applied by your country or bank.

5. Refunds and Cancellations

Please refer to our Return & Refund Policy for detailed information regarding cancellations, refunds, and return eligibility.

In general:

  • Refunds (when applicable) will be processed to the original method of payment.

  • Processing times may vary depending on your financial institution, typically 5–10 business days.

6. Bulk & Custom Orders

For large quantity purchases or customized lantern orders, we may require a deposit or full prepayment prior to production. Specific payment terms will be outlined in your invoice or contract agreement.

7. Payment Issues & Disputes

If you experience any payment-related issues or identify unauthorized transactions, please contact us immediately. We are committed to resolving disputes quickly and fairly.

8. Updates to This Policy

Digixcity reserves the right to update or modify this Payment Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions regarding this Payment Policy or need assistance with your transaction, please reach out to us:

📞 Hotline: (956) 969-0588
📍 Address: 1001 S Illinois Ave, Weslaco, TX 78596, USA
📧 Email: Contact@digixcity.xyz